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Certificate in Effective Communication Skills
Course Objectives
Welcome to our Communication Course
Objectives
Introduction to Effective Communication
Introduction to Effective Communication
Importance of effective communication in personal and professional settings
Critical elements of effective communication:
Understanding Communication Styles
Different communication styles (assertive, aggressive, passive)
Recognising and adapting to different communication styles
Active Listening
Importance of active listening in effective communication
Techniques for active listening
Verbal Communication
Verbal Communication
Written Communication
Written Communication
Overcoming Barriers to Communication
Overcoming Barriers to Communication
Effective Presentation Skills
Effective Presentation Skills
Feedback and Constructive Criticism
Feedback and Constructive Criticism
Conclusion
Conclusion
Congratulations on your course completion.
Recognising and adapting to different communication styles
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