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Certificate in Effective Negotiation Skills
Course Overview
Welcome to our Course
Overview
Module 1: Introduction to Negotiation as a People Skill
Module Objectives
1.0. Overview of Negotiation and its importance
1.1. Different types of negotiation and when to use them
1.2. Understanding personal negotiation style and how to adapt to different styles
1.3. Key principles of effective negotiation
Summary
Quizzes
Module 2: Conducting the Negotiation
Module Objectives
2.0. Communicating effectively during the negotiation
2.1. Building and maintaining relationships
2.2. Handling difficult situations and emotions
2.3. Closing the negotiation and reaching an agreement
Summary
Quizzes
Module 3: Post-Negotiation Follow-Up and Implementation
Module Objectives
3.0. Reviewing and evaluating the negotiation process
3.1. Implementing the agreed-upon solution
3.2. Continuously improving negotiation skills through practice and feedback
Summary
Quizzes
Course summary
Summary
Well done on your course completion
1.1. Different types of negotiation and when to use them
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